In accordance with the regulations on the hospitality industry and consumer protection, below you can find information on how to submit as well as a written complaint form.

NOTICE ON SUBMITTING A COMPLAINT

Dear guests, in accordance with the regulations on the hospitality and catering activity and consumer protection, we hereby inform you that you can file a written complaint regarding the quality of the service provided as follows:

• personally at the hotel reception desk where you will be given a confirmation that the complaint has been received
• by mail sent to: Primošten hoteli d.o.o., Raduča 11, 22202 Primošten
• by sending it to the e-mail address:

We will send you an answer to your complaint in writing 15 days from the date of receiving the complaint at the latest.